Q: How long will it take for my order to be delivered?
Orders, once shipped, typically take 3–5 business days to be delivered in metro cities. However, the timing may vary depending on the delivery location and pin codes you provide.
In non-metro cities, products take 4–7 business days to be delivered.
For International orders, products take 10-15 business days to be delivered.
Sometimes, due to conditions like extreme weather or public holidays, delivery may take a longer time.
Q: Can I cancel my order once it is shipped?
Once shipped, the order cannot be canceled midway. In such a case, please receive the product and return it to us as per our refund policy.
Q: Are there additional shipping charges on my order?
Shipping is free on all orders within the country.
For international orders, the product may attract basic customs duty charges on top of the goods and services tax (GST) charges.
Q: What if my order is not delivered?
If for any reason our delivery partners cannot fulfill a pre-paid order, and TalkingSox team receives the package back, we will initiate a refund as ts Money to your TalkingSox Store account, which will reflect within 24–48 hours of initiation.
Refund and Return Policy
Q: Can I return the socks if they don’t fit me?
No, we do not accept returns due to health and hygiene reasons. However, if you receive a defective product, we can exchange it for a fresh one.
Q: What is your return policy for damaged or defective products?
We do not accept general returns, but if you receive a product with a manufacturing defect, we will gladly replace it. Please contact us via email or WhatsApp to initiate the exchange.
Q: Can I return the product if I don’t like the material or colour?
No, our products are non-returnable unless there is a manufacturing defect. We recommend reviewing product details carefully before purchasing.
Q: Do I need to return a defective product before getting a replacement?
Yes, in case of a manufacturing defect, you may be required to return the product before we send a replacement. Our team will guide you through the process.
Q: How soon should I request a return for a defective product?
You should report any manufacturing defects as soon as possible. Please contact us within 24 hrs of the package received to qualify for an exchange.
Q: Do you offer refunds instead of returns?
No, we do not offer refunds. If there is a valid manufacturing defect, we will provide a replacement but do not process returns for refunds.
Email: chat@talkingsox.com
WhatsApp: +91-7060-7774-43